About Me
Technical Support Engineer with 11+ years of production experience in hosting and infrastructure environments. Currently working at QTech Games, focused on second-level support, incident investigation, API integrations, log analysis and monitoring in a high-availability cloud platform.
AWS Solutions Architect Associate and Terraform Associate certified, with hands-on experience across AWS, Linux, Terraform and infrastructure projects. Currently developing further towards cloud infrastructure and Site Reliability Engineering.
Experience
Second-level production support for a high-availability iGaming platform. Incident investigation, Grafana monitoring, log analysis, API troubleshooting and integrations across distributed systems. Exposure to AWS, Kubernetes/EKS and cloud infrastructure.
11+ years supporting Linux and Windows servers, hosting platforms, DNS, email, web stacks and production incidents. Experience with server migrations, recovery scenarios, troubleshooting, security incidents and infrastructure operations.
Certifications
Tech Stack
Cloud: AWS, EC2, IAM, VPC, S3, RDS, EFS, CloudFront
Infrastructure: Linux, Windows Server, DNS, SSH, Apache, Nginx
Observability: Grafana, logs, monitoring, incident investigation
Other: Kubernetes/EKS, Terraform, Git, Docker, REST APIs, Postman
Projects
- Cloud Static Resume — AWS + GitHub
- WordPress Migration to AWS — EC2 + RDS + EFS + CloudFront
- WireGuard VPN on AWS — AWS + Terraform